Staina House Dental Practice Blog

COVID-19 Update 16.07.21

Please continue to follow social distancing measures and wear face coverings when visiting our practice from the 19th of July onwards. 

This is in keeping with the latest COVID guidance issued from England’s Chief Nursing Officer: “Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend.”

We thank all our patients and team members for your cooperation in keeping everyone as safe as possible. 

COVID-19 Update 06.01.21


We are pleased to confirm we are still open after the most recent announcement from our Government. The Chief Dental Officer for England confirms, “Dental services are to remain open and see patients”.

We would like to thank all our team and patients for following our strict infection control measures to keep everyone as safe as possible. 

We look forward to seeing you at your future appointments.

Happy New Year/ COVID update 01/01/21

Wishing everyone a very Happy New Year from all the team at Staina House!

We would like to reassure all patients as we enter Tier 4 that WE WILL REMAIN OPEN with the strict infection control measures we currently have in place. The Government considers dental care to be an essential service and there will be no changes to the services we are able to offer our patients.

Christmas and New Year Opening Hours 24.12.20

Wishing everyone a Merry Christmas from all the team at Staina House 🎄

Christmas and New Year Opening Hours

24th December – 9am – 12.30pm

25th December – Closed

26th December – Closed

27th December – Closed

28th December – Closed

29th December – 9am – 1pm

30th December – 9am – 1pm

31st December – 9am – 1pm

1st January – Closed

4th January – Normal Hours

If you have a dental emergency and wish to arrange an appointment during our opening hours please call us on 01995 605707. If you have a dental emergency such as severe pain, swelling or trauma outside of our opening hours please call 0300 1234 010.

Paul’s Retirement 22.12.20

All the team at Staina House wish Paul Winstanley a very Happy Retirement!

Paul has a special message for all his patients:-“Thank you for all the wonderful cards, e- mails, messages and presents that I received upon my Retirement. Please allow me to reciprocate the sentiments and good wishes. I have been overwhelmed and humbled by your generosity. I will always remember your kindness. You have been a wonderful group of Patients to look after. You have made me feel valued and appreciated. I have enjoyed my life as a Dentist and will miss you all. I have been very fortunate to have such a fantastic team to support me at Staina House, without whom my work would never have been possible. I know that they will be taking the very best care of you all in the future.

My fondest good wishes to you all.

Stay safe.


David and his wife Charlotte are looking forward to continuing the care of all the patients at Staina House going into 2021 and beyond.

Dental Practice update 30.10.20


We would like to take this opportunity to reassure all patients that our practice is still open and providing care. If you would like to make an appointment with us then please contact one of our friendly reception team. 

We have invested heavily in PPE and extra equipment to keep you and the team as safe as we can. You may notice our practice looks a little different than normal but it is your same friendly team behind the masks. 

We would also like to thank all our patients that have been playing their part following our new guidance and being patient with the changes made to their appointments. All the team are working extremely hard to provide the best care possible. If you are waiting for treatment we will be in touch to get this arranged as soon as we are able. 

If you have any dental concerns please call us on 01995 605707. We will be more than happy to help. 

Best wishes from all the team at Staina House

Dental Practice update 17.07.20

We are working hard at getting those smiles back on track. Here is a message from our hygienists:- 

“Just a little reminder to all our lovely patients to go and find those TePes…. you have them somewhere 😁😁 Very much looking forward to seeing you in the coming months as we work really hard to get back on track here in the ,’upstairs surgery.’ Very best wishes to you all from Linda and Tanith. X”

Dental Practice update 19.06.20

Staina House Dental Practice has been open 2 weeks now and it is great to be helping our patients face to face again. We received a lovely message from our first patient after lockdown. Thank you David! 

Dental Practice update 07.06.20

Please do not enter our practice if you have had symptoms or have been in contact with anyone who has had symptoms of COVID-19 within the past 14 days.

The main symptoms of coronavirus are:

  • High temperature – meaning you feel hot to the touch on your chest or back (you do not need to measure your temperature.
  • New or continuous cough – meaning coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
  • Loss or change to your sense of smell or taste – meaning you have noticed you cannot smell or taste anything or things smell or taste different to normal.

Our practice is only open for patients with a pre arranged appointment.

Please call 01995 605707 if you would like to arrange an appointment if you do not have one already.

Reopening update 05.06.20

We are delighted to confirm we will be opening our doors to provide face to face dental care from Monday the 8th of June. All health and safety measures have been finalised and checked. All areas of our practice have been deep cleaned ready to see our patients. 

Initially dental care will be provided on an appointment only basis. We are following the latest guidance by our regulators to keep all our staff and patients as safe as possible. This will mean a gradual, phased return of our treatment and services. Dental emergencies, urgent care and Denplan patients will be prioritised in date order, meaning that appointments that were cancelled closer to the beginning of lockdown will be seen first. 

Please bear with us in these early stages of opening. If you are waiting to hear from us, we will be in touch very soon. 

Over the weekend please only contact us if you are in pain or have a dental emergency using 07902 836550. Our reception team will be taking calls as normal from Monday 8th of June on 01995 605707.

Thank you once again to all our patients for their ongoing loyalty and support. Special thanks to our wonderful team for working round the clock at short notice to allow this all to come together. 

We look forward to a positive future and seeing you all soon.

Best wishes from Paul, David and all the team at Staina House 

Dental Practice Reopening update 30.05.20

We are all excited by the recent announcement that dental practices across England will be able to reopen and provide face to face dental care from Monday the 8th of June. This is good news, all the team are looking forward to treating our patients again.

As you know we have been using our time to prepare a method of providing care that is as safe a possible for our staff and patients. 

We expect further regulations to be released over the coming week with more details. We will be in touch with more information as soon as we are able. Please keep checking our website and social media pages for the latest updates. 

At this stage please only contact us if you are in pain or have a dental emergency. The best number for this is 07902 836550.

Thank you for your ongoing support, we look forward to seeing everyone again soon. 

Paul, David and all the team at Staina House 

COVID-19 update 28.05.20

We are just waiting for some key information from our regulators before we can plan a reopening date. We look forward to sharing this as soon as we are able.

Spotted some lovely messages of hope for the local community while out walking with my family near home. It made me think of the importance of looking after each other and everyone’s mental health.

Wishing all the best to our team, patients and their families at this challenging time. Thinking of you all, from Paul and David. 

Coronavirus update 19.05.20

Paul and David have been using the time this week to work on our staff and patient journey for our return to work. The key principles of this will be staff safety, patient safety and keeping up to date with the latest guidance/ legislation.

This month is also National Smile Month and we are promoting the following messages to look after your smile until we are able to open:-

  • Brush your teeth for two minutes, last thing at night and at one other time during the day, with a fluoride toothpaste.
  • Clean between your teeth with interdental brushes or floss every day.
  • Cut down on how much sugar you have, and how often you have it.

Coronavirus update 12.05.20

Our Hygienists Linda, Tanith and all the team wish all our patients a very happy Gum Health Day! Although the government has relaxed some guidance, we are not able to open for face to face appointments yet. All our patients will be notified as soon as we are able to open properly. We look forward to treating the healthy smiles of all our patients hopefully in the near future. 😁

Coronavirus update 04.05.20

Paul and David are very busy getting the practice safe and ready for seeing patients again. Part of this is ensuring we have the correct Personal Protective Equipment (PPE). It is really great to see local businesses join the fight against COVID-19. Printmob have been using their 3D printer to supply the NHS with PPE visors! Paul and David have donatated £200 to help the cause and thank them for what they have done for the NHS community in the Coronavirus pandemic.

Thank you Printmob for our visors from all the team at Staina House

Coronavirus update 23.04.20

Listening to the stories of our patients and dental team over the last week, it has been clear that many people’s lives have been personally affected by COVID-19. It has also been clear how lucky we are to have the superheroes of the NHS looking after us. This sign I spotted on my daily exercise sums it up. From all the team at Staina House we would like to say a huge thank you to everyone helping and working in our NHS! 

Coronavirus update 09.04.20

Paul and I hope you are all keeping safe and well. Every week we are calling patients to check everything is ok and offer dental advice. We are very busy behind the scenes making sure everything at the practice is ready for our return to providing face to face dental treatment. 

Dental equipment and waterlines require regular maintenance processes to ensure they are safe and effective for use. Our practice has a number of strict policies and protocol regarding cleaning and disinfection.

We want to reassure all our patients that these processes are still being carried out even though our doors are closed. 

Take care all of you and stay safe. Best wishes to all of you and your families.

Paul and David

Coronavirus update 31.03.20

We hope everyone is keeping safe and well. Many of our patients are high risk or vulnerable to COVID-19. Paul and I are personally calling all our patients that are due to see us in the near future to check they have the appropriate care and support at this difficult time. It has been really good to speak with our patients over the last few days and we will continue to do this as long as we are able. 🙂

We would like to reassure patients that any rescheduled appointments are being noted and prioritised ready for our return. 

Paul and I have also been busy providing dental help and advice over the phone. We want to reassure our patients we are very much still here to help you even though our doors are closed. If any of our patients need dental advice or have a dental emergency then please get in touch. 

Best wishes
Paul and David

Coronavirus update 23.03.20


The practice is closed to all routine dental care and treatment until further notice from Monday 23rd March. This is following the latest guidance from the British Dental Association. We apologise for any inconvenience. This decision has not been taken lightly and is to protect the health and safety of our staff and patients. 

Broken fillings and lost crowns while inconvenient cannot be treated effectively as we are not able to carry out procedures that cause aerosol under the most recent guidance. 

We are providing cover for our patients to help with the most serious dental emergencies such as severe pain and facial swelling. 

If your dental emergency is severe you can call for help and advice on the following numbers:- 
9am-4pm – Paul or David – 07902 836550
Out of office hours – Emergency Dental Service – 0300 1234 010

If you have a dental emergency and are showing symptoms of COVID-19 or are currently in self isolation, please call NHS 111 for further advice. Do not come to the practice. 

We are in the process of contacting patients up to Friday 17th April to rearrange their appointments. If you have an appointment after this date please wait for us to contact you. We very much look forward to resuming normal service in due course.

We thank you for your ongoing loyalty and support. We know with the good wishes of our staff and patients we will be able to get through this together.

Best wishes from Paul, David and all the team at Staina House Dental Practice Ltd